WELCOME TO TEMPOBENESSERE !
Here you'll find a lot of useful information that will help you to better understand who we are, how to surf our website and how to buy our product. The navigation of our site is completely free.
For further information please contact us at:
info@tempobenessere.com
GENERAL INFORMATION
WHO WE ARE
TEMPOBENESSERE is specialized in selling sanitary items for beauty and health cury.
FISCAL DATA
Legal center : TEMPOBENESSERE - Via Verga 14 - 20027 Rescaldina ( MI ) - ITALY
VAT NUMBER : IT 13355250153
HOW TO CONTACT US
e-mail: info@tempobenessere.com
By fax to: ++39 331 440017
We remind you that we don not have a store that is open to the public and it only sell only via correspondence.
ACCOUNT, ORDERS, SHIPMENTS AND PAYMENTS
HOW TO CREATE AN ACCOUNT: In order to make purchases on the site you must create a user account. It is simple and free.
Go to the panel in “My Tempobenessere” and click on 'TO REGISTER' (http://www.tempobenessere.com/customers/RegisterNewCustomer.aspx). Fill out the form with the requested data (personal data, shipment data etc). Once you have submitted this information, an identification e-mail and a password will be sent to you. Confirming the registration, you automatically create your account. Access is granted thereafter by simply entering your username (your email account) and password.
Having an account gives allows you to access your previous orders, enables you to check the status of the running order and provides the shipment codes to trace your packages.
ORDERS
You can order through:
1) The website basket
2) e-mail
3) Fax
4) Via letter
All orders are shipped within 48-72 hours unless we inform you otherwise.
Orders are shipped via registered mail or SDA/BARTOLINI Couriere We are not responsible for packages that are held up in customs in the foreign countries outside CEE .The buyer assumes all risk with regard to their own country's customs department.
ACCEPTED PAYMENTS:
* Credit Card ( Visa and master Card )
* Bank transfer – by direct payment from your bank
* Paypal ( ask for information to info@tempobenessere.com )
SHIPPING RATES
Shipping rates are based by weight and destination country. The shipping costs will be calculated during the checkout process.
These are the approximate shipping costs for foreign countries:
EUROPE :
Up to 250 gr. 9,50 €
- Up to 350 gr. 10,50 €
- Up to 1 kg 14,50 €
- Up to 2 kg 21,00 €
- Up to 2 kg - Please ask us
USA /JAPAN :
Up to 250 gr. 12,50 €
- Up to 350 gr. 14,00 €
- Up to 1 kg 20,00 €
- Up to 2 kg 30,00 €
- Up to 2 kg – Please ask us
For other countries please ask us.
USEFUL INFORMATION
REFUNDS
Any item that is still sealed can be returned for a full refund.Any opened item can only be returned if the item is tested and proved to be defective. All returns can be initiated by emailing to Tempobenessere within 30 days of initial delivery of the item. Please reference the order number and the item(s) that are to be returned.
The arrangements will be given by Tempobenessere via e-mail or fax or phone.
Technical specifications: Product technical specifications are directly extrapolated from the covers of the items or from the technical data supplied to us from the manufacturing houses. Tempobenessere is not responsible for possible erroneous detail in the technical specifications detail of a product page. Also, covers and artwork in general are sometimes subject to some variations: the images are inserted, where possible, directly through site, wrapper or promotional material of the manufacturing firm. Nevertheless sometimes it happens that the various manufacturing firms change images for re-issues, so the buyer must be aware that artwork is subject to change and Cover or other proper motivations and therefore who purchases must be aware that the artwork can be different.Tempobenessere is not responsible for any differences between the artwork displayed on are site and that found on the merchandise that we send out.
GENERAL INFORMATION: Tempobenessere site is restricted to people of legal age.
NEWSLETTER: subscribing to the newsletter (just enter your email address) will allow you to be regularly informed on all our news, initiatives and promotions.
UPDATE: The site is updated DAILY with the addition of new products. New products won't always appear on the home page, to get a complete view of all new additions we suggest you browse the other sections and checking the LAST UPDATES section.